By following the instructions below, you can return or exchange your VeeCollective bag for free within Europe. For countries outside of Europe you will find separate directions after entering your data beneath. Your order number can be found in the confirmation email you received after placing your order.

You can return or exchange your VeeCollective within 30 days after receipt.


After your return has arrived at our warehouse, it will be checked and cleared for refund. Once completed, you will be reimbursed using your original payment method.

The refund process can take up to 2 weeks after clearance through our warehouse, depending on the payment provider.

Please enter your order data to generate a return label.